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Frequently Asked Questions

Need Help Or Have A Quick Question?

Payment

Unfortunately we are unable to accept payments sent via PayPal. This is not by our choice. As a general policy, PayPal has made a willful choice to not work with the majority of bulk chemical vendors. While some smaller vendors in and out of our industry are able to offer PayPal, it is only because they have not triggered PayPal’s internal audit thresholds. We encourage additional questions or feedback regarding this policy to be directed towards PayPal’s customer support team.

During the checkout process you will be given instructions to complete your payment depending on the method selected. Please follow them correctly and once completed, email contact@stratelabs.com to verify your payment.

We currently accept QuadPay, Zelle, CashApp, and Venmo. You can learn more about these methods on our Payment Methods page. 

Product

Please review the following guide on how to prepare a chemical solution:

https://www.sciencecompany.com/Preparing-Chemical-Solutions.aspx 

Glossary, basic terms to understand

Reagent – Any substance used in chemical reactions, analysis or research.

Solute – The substance which dissolves in a solution.

Solvent – The substance which dissolves another to form a solution. For example, in a sugar and water solution, water is the solvent; sugar is the solute.

Solution – A mixture of two or more pure substances. In a solution one pure substance is dissolved in another pure substance uniformly. For example, in a sugar and water solution, the solution has the same concentration throughout, ie. it is uniform.

Concentration – The ratio of solute to solution e.g. 10mg per mL, 10mg/mL, 10mg/cc.

Suspension – Typically a solution is transparent because solute particles are microscopic. A suspension has visible particles.

Introduction to Chemical Solutions

Chemical solutions involve dissolving a reagent in liquid to make it easier to measure, without relying on an expensive or imprecise scale. Assuming the solution is at a uniform concentration, measurement of the reagent can be done precisely using volumetric measurement tools like a beaker or pipette.

Selecting an adequate solvent

If you do not select an adequate solvent your solute will precipitate out of solution or lack uniformity, making handling difficult.

We post solvents with relatively high solubility on our product listings, under the specification on the row titled Solubility:

Video Walkthrough

However we have only verified solubility up to the concentrations used in our own solution products. If you need more precise data we recommend conducting your own solubility experiments at given concentrations with different solvents.

Selecting your concentration

Solutions are easier to make and handle at lower concentrations. If you saturate a solution the solute may precipitate out of solution thus ruining the uniformity. Changing the pH or temperature of your solution can also result in precipitation.

Solution Example: Using mass by volume (m/v)

Formula

The formula for mass by volume (m/v) is:

SARMs and Research Chemicals are not FDA approved and are NOT for human consumption. We cannot and will not advise you on this. 

Generally, store in a cool, dry place away from heat, moisture and sunlight.

  • Changes in color, texture, odor, taste and even biochemical and pharmacokinetic properties can be explained by differences in polymorphy i.e. the crystal structure of a substance. For example, sand and glass are made of the same molecule (SiO2), but have very different properties.

  • Several factors influence polymorphy, including the rate of change of temperature, pressure and reactants during synthesis. The study of polymorphy is a critical discipline in its own right, integral to the application of chemistry, including materials science and medicine.

  • So, if you notice a slight difference between batches of products, polymorphy is most likely the reason.

Our products are manufactured and sold to be used in an academic laboratory research setting. Nothing we sell is intended for nor is it manufactured for diagnostic or therapeutic purposes in humans. We reserve the right to require additional verification of proper intent prior to fulfilling orders. Any orders that we feel aren’t for the specific intended purpose laid out in our Terms and Conditions will be denied. Truthfully, if you are asking this question then you shouldn’t be ordering from us.

Shipping

No need. Our packaging is non-descript and there are no markings that suggest the contents or strate labs. 

We use plain shipping materials including padded envelopes, mailer boxes, zip lock bags, and USPS flat rate packaging.

Yes we do. If you’d like to know more about how to format a military address for our couriers please read the following guides:

https://stamps.custhelp.com/app/answers/detail/a_id/774/~/how-to-send-apo%2Ffpo-military-mail

https://www.shipitapo.com/personal/apo_fpo_guide.php

Military addresses are typically overseas but still use the United States as destination country. Please do not use a foreign nation as the destination country or there is a high chance of losing the package. How do you format APO/FPO/DPO addresses? Similar to a domestic USA address:

There are three Military “States”:

AA, which stands for Armed Forces (the) Americas

AE, which stands for Armed Forces Europe

AP, which stands for Armed Forces Pacific

And three “City” equivalents:

APO, which stands for Army Post Office

FPO, which stands for Fleet Post Office

DPO, which stands for Diplomatic Post Office

Based on these constructs, a typical Overseas Military Mail address looks like this:

Name

Postal Service Center + Identifier

APO, AP ZIP

or

Name

Postal Service Center + Identifier

FPO, AP ZIP

USPS services will ship to USPS P.O. boxes. Fedex and UPS will ship to their respective mailboxes.

Please see below for transit time estimates, this does not include processing time. Orders ship same day when payment is made in full before 4:00 PM [GMT-5]. The following delivery time estimates are counted in business days (M-F), not calendar days. A shipping confirmation email containing your tracking information will be sent to you after your package has been scanned in by the courier, this can sometimes take an additional business day.

All domestic orders (within the United states) ship free of charge.

All International orders (outside the United states) will pay a flat fee of $14.95 per order.

All items are shipped securely and in a manner that ensures safe arrival. If this is not the case please send contact@stratelabs.com an email immediately with photographic evidence. Once adequately verified we will ship a replacement. 

We ship orders same day when payment is made in full before 4:00 [GMT-5]. We ship Monday-Saturday, excluding holidays.

We proudly ship from the United States.

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